The acceptance of this eSubmission is NOT an admission of liability on the part of NTUC Income Insurance Co-operative Limited. To avoid any delay in processing your claim, please ensure you fill in all the information required in this eSubmission and upload all the supporting documents to us. The eSubmission will be certified by the school/ centre.
Please be informed that:
1. For outpatient including minor/day surgery claims, you are not required to submit the original tax invoice(s)/receipts(s).
2. For Inpatient claims, you have to submit the original tax invoice(s)/receipt(s) to:
NTUC Income Insurance Co-operative Limited
c/o No. 31 International Business Park
#02-09 Creative Resource
3. For outpatient including minor/day surgery claims, you must keep the original tax invoice(s)/receipt(s) for at least 6 months from claim submission date and must be made readily available upon Insurer’s request.
4. Please ensure your email address and handphone number updated in the e-claim portal are correct.
“Please prepare your scanned receipt/report for upload before proceeding with new eSubmission.”
Scan files must meet the following criteria:
*Acceptable file formats are pdf, jpg, jpeg and png
*Maximum allowable size for each attachment is up to 10MB.